1. Acceptance of Terms
By engaging with the services provided by Skyturismo Traveltech LLP (“Skyturismollp.com”), you affirm that you have read, understood, and accepted these terms and conditions. These terms govern the contractual relationship between you and Skyturismo Traveltech LLP, located at Noida, IN. If you do not agree to these terms, you should refrain from making any bookings or using our services.
2. Booking Process
- 2.1 Initiation of Booking
To initiate a booking, you must provide accurate personal information, including but not limited to your name, contact details, and travel preferences. By doing so, you warrant that all information provided is accurate and complete. - 2.2 Booking Confirmation
All bookings are confirmed in writing via email or through our website. A confirmation email will include the details of your itinerary, payment received, and any special requests. A booking is only deemed confirmed once you receive this confirmation. - 2.3 Deposits and Payment
A non-refundable deposit of [percentage or amount] of the total booking cost is required at the time of booking to secure your reservation. The remaining balance must be paid no later than 5 days prior to departure. In case of late payment, Skyturismo Traveltech LLP reserves the right to cancel your booking, and cancellation fees may apply as outlined in Section 4.
3. Pricing and Payment Terms
- 3.1 Price Variability
All prices quoted by Skyturismo Traveltech LLP are in $ United States Dollar and are subject to change until your booking is confirmed. This includes potential changes due to currency fluctuations, increases in supplier costs, or changes in government taxes. - 3.2 Inclusions and Exclusions
Prices will clearly specify what is included in your package (e.g., flights, accommodations, meals) and what is not included (e.g., travel insurance, personal expenses). It is the Client’s responsibility to review this information carefully. - 3.3 Payment Methods
Payments can be made via various methods, including credit cards, debit cards, bank transfers, or any other method specified at the time of booking. Please be aware that credit card payments may incur a processing fee of 2% to 5%. Payments must be received by the Agency in full or partial prior to the due date specified in your booking confirmation.
4. Cancellations and Refunds
- 4.1 Cancellation Policy
Cancellations must be submitted in writing to Skyturismo Traveltech LLP. The following cancellation fees apply based on the number of days prior to departure:- 30 days or more: 10% of the total cost
- 0 to 14 days: 100% of the total cost
- This may generate charges on cancellation fees which can vary from time to time.
- 4.2 Refund Process
Refunds, if applicable, will be processed within 10 to 15 business days following the cancellation confirmation. The timeframe for receiving the refund may vary depending on the payment method used and the policies of financial institutions involved. - 4.3 Special Considerations
Certain travel services, such as airfares, tours, and hotel accommodations, may have different cancellation policies. Clients will be informed of these at the time of booking, and these policies take precedence over our general cancellation policy.
5. Changes to Bookings
- 5.1 Modification Requests
Clients may request changes to their bookings, including changes to dates, destinations, or accommodations. All change requests must be made in writing. Skyturismo Traveltech LLP will do its best to accommodate such requests, subject to availability and potential additional charges. - 5.2 Name Changes and Transfers
If a client wishes to transfer their booking to another individual, this request must be made in writing and may incur a fee. Name changes are subject to the policies of the suppliers involved and may not be permitted.
6. Travel Insurance
- 6.1 Recommendation of Insurance
Skyturismo Traveltech LLP strongly recommends that all clients obtain comprehensive travel insurance. This insurance should cover trip cancellations, medical emergencies, personal liability, and loss of personal belongings. - 6.2 Client Responsibility
Clients are responsible for reviewing the terms of their travel insurance policy to ensure it meets their needs. Skyturismo Traveltech LLP is not liable for any issues arising from a lack of insurance or inadequate coverage.
7. Responsibility of Skyturismo Traveltech LLP
- 7.1 Intermediary Role
Skyturismo Traveltech LLP acts solely as an intermediary between clients and service providers (e.g., airlines, hotels, and tour operators). We facilitate the booking process but do not own or control the services provided by third parties. - 7.2 Liability Limitations
The Agency is not liable for any loss, injury, or damage incurred during the trip, including but not limited to:- Delays or cancellations due to weather, mechanical failures, or other events beyond our control.
- Illness, injury, or death of a client or any member of their party during the trip.
- Loss or theft of personal belongings.
8. Client Responsibilities
- 8.1 Valid Travel Documents
Clients are responsible for ensuring they possess valid passports, visas, and any other necessary travel documents. It is advisable to check the entry requirements of the destination country well in advance of travel. - 8.2 Health Precautions
Clients should ensure they are medically fit for travel. We recommend consulting with a healthcare provider about necessary vaccinations and health precautions related to the destination. Skyturismo Traveltech LLP cannot be held liable for any health-related issues that arise during the trip.
9. Force Majeure
- 9.1 Definition
Skyturismo Traveltech LLP is not liable for any failure to perform our obligations under these terms due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, political unrest, or government actions. - 9.2 Mitigation Efforts
In the event of a force majeure situation, we will make reasonable efforts to assist clients in rebooking or modifying travel plans. However, we cannot guarantee the availability of alternative services.
10. Governing Law
These terms and conditions are governed by the laws of [your jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [your jurisdiction]. Clients agree that all legal proceedings will be conducted in the English language.
11. Privacy Policy
- 11.1 Data Protection
Skyturismo Traveltech LLP is committed to protecting your privacy. Any personal information collected will be used solely for the purpose of providing services and will not be shared with third parties without your explicit consent, except as required by law. - 11.2 Client Rights
Clients have the right to request access to their personal data and to request corrections to any inaccuracies. For more information about our privacy practices, please refer to our Privacy Policy on our website.
12. Feedback and Complaints
- 12.1 Commitment to Excellence
We strive to provide excellent service. If you have any feedback or complaints regarding your experience, please contact us directly at [contact information]. We will make every effort to address your concerns promptly. - 12.2 Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to resolve the matter amicably. Should a resolution not be reached, clients may pursue formal dispute resolution mechanisms in accordance with local laws.
13. Changes to Terms and Conditions
- 13.1 Right to Modify
Skyturismo Traveltech LLP reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes prior to booking or as necessary. - 13.2 Continued Use
Continued use of our services after changes are made constitutes acceptance of the new terms. It is the Client’s responsibility to review these terms periodically for any updates.
14. Miscellaneous Provisions
- 14.1 Entire Agreement
These terms constitute the entire agreement between the Client and Skyturismo Traveltech LLP regarding the subject matter herein and supersede any prior agreements or understandings. - 14.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. - 14.3 Waiver
Failure by Skyturismo Traveltech LLP to enforce any provision of these terms shall not be deemed a waiver of future enforcement of that or any other provision.
15. Limitation of Liability
In no event shall Skyturismo Traveltech LLP be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services, including but not limited to loss of profits, loss of data, or other intangible losses, even if we have been advised of the possibility of such damages.
16. Acknowledgment
By making a booking or using our services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions regarding these terms, please do not hesitate to contact us before making a booking.